1. Who we are
Northern Digital Services is a trading name operated by Dil Awaiz Kanwal as a sole-trader business based in Manchester, United Kingdom. For the personal information described in this notice, Dil Awaiz Kanwal is the data controller.
You can contact us at info@northerndigitalservices.co.uk.
2. Information we may collect
This website does not contain an enquiry form or customer account system. If you choose to contact us by email, telephone or another agreed channel, we may receive:
- your name and contact details;
- your business name, role and website address;
- information about your project, requirements and budget;
- our correspondence and records of agreed work; and
- billing, payment and transaction records if you become a client.
Our hosting provider may also create limited technical and security logs, such as an IP address, browser type, requested page, date and time. We do not currently use website analytics, advertising trackers or profiling tools.
3. Why we use your information
We only use personal information where we have a lawful reason to do so:
- Steps before a contract: to answer an enquiry, understand a proposed project and prepare a quotation.
- Contract: to deliver agreed services, communicate about the work and manage payment.
- Legitimate interests: to operate and secure the website, maintain business records and improve our service, provided those interests do not override your rights.
- Legal obligation: to meet tax, accounting, fraud-prevention or other legal requirements.
We do not sell personal information and we do not use it for automated decision-making.
5. How long we keep information
We keep information only for as long as it is reasonably needed. General enquiries that do not become projects are normally retained for up to 24 months. Client, contract, transaction and accounting records may normally be retained for up to six years where needed for legal, tax or record-keeping purposes. We may keep information for longer where a legal dispute or obligation requires it.
6. How we protect information
We use proportionate technical and organisational safeguards, including access controls, reputable service providers and secure account practices. No internet or email system can be guaranteed completely secure, but we review our arrangements as the business develops.
7. Your data-protection rights
Depending on the circumstances, UK data-protection law may give you rights to access, correct, erase or restrict the use of your personal information; object to certain processing; and receive information you provided in a portable format. Where processing relies on consent, you may withdraw it at any time.
Contact us to exercise a right. We may need to verify your identity and will normally respond within one month. You may also complain to the Information Commissioner's Office.
9. Contact and updates
Questions about this notice or our use of personal information can be sent to info@northerndigitalservices.co.uk. Northern Digital Services is based in Manchester, United Kingdom.
We may update this notice when our services, suppliers or legal structure change. The current version will always appear on this page with its latest revision date.